Complex & Technical Assessing
Your team for complex motor claims & insurance assessment
Motor claims often involve highly complex circumstances. from mitigating third-party claims to managing the repair of exotic vehicles and specialist machinery or assisting insurers with legal disputes and adjudicating liability claims, we can provide the expertise you need.
Our in-house team of technical experts have the requisite skills, experience and knowledge to provide advice and assessing capability across even the most complex assets or situations that can arise from a motor claim. We integrate this service with our General Loss Assessing and Repair Management services for seamless delivery to our clients.
Engage us on a one-off basis as you need us, or team up with us to have our strategy applied across all of your claims.
Engage us as a one-off or make us part of your loss adjusting team
There has been a steady progression of complexity developing within the motor insurance industry. At AAMC, we thought it was important to address this. Legal disputes, managing indemnity spend on high-end or complex vehicles, addressing litigated third-party demands and fraudulent activity that fall outside of a general assessor’s function. These can be highly complex issues.
By matching team members with specialist skills with the correct teams, we’ve built a company with the resources to handle even the most complex claims. Engage us on a one-off basis as you need us or team up with us to have our strategy applied across all of your claims. We integrate this service with our General Loss Assessing and Repair Management services for seamless delivery to our clients.
The expert team to make complex claims a breeze
We’re proud of the motor assessing resources we provide our clients with and the wealth of experience we’ve built. Our team holds a great deal of skill and expertise across the entire spectrum of motor insurance. Particularly in cases that require a specific skill set to achieve the best outcome in cost control, timeliness and quality.
Just as the insurance industry adjusts claims in medical, commercial property and casualty liability, our triage stage identifies BAU motor vehicle claims as well as those requiring an advanced level of skill and subject matter knowledge. Then, we put our best team on the case.
Engage us as a one-off or
make us part of your loss adjusting team
There has been a steady progression of complexity developing within the motor insurance industry. At AAMC, we thought it was important to address this. Legal disputes, managing indemnity spend on high-end or complex vehicles, addressing litigated third-party demands and fraudulent activity that fall outside of a general assessor’s function. These can be highly complex issues.
By matching team members with specialist skills with the correct teams, we’ve built a company with the resources to handle even the most complex claims. Engage us on a one-off basis as you need us or team up with us to have our strategy applied across all of your claims. We integrate this service with our General Loss Assessing and Repair Management services for seamless delivery to our clients.
Our complex & technical assessing capabilities
Our complex and technical assessing services are supported by specialist skills and experience across a broad range of motor-related claim scenarios. We work with insurers and stakeholders to assess technically challenging matters that require detailed analysis, specialist knowledge and a structured, evidence-based approach. This capability allows us to support informed decision-making across complex claims assessing situations involving high-value assets, liability considerations and non-standard repair or valuation requirements.
- Specialist skills and experience across the spectrum of motor
- At-Fault 3rd Party Claims
- Post-repair inspections and preparation of expert witness reports
- Motor-related liability claims
- Unique, high-end and exotic vehicles
- Classic and highly modified vehicles
- Specialist commercial machinery, plant and equipment
- Market Value appraisals.
- Development of strategies for complex motor claims (consulting)
Technical assessing from specialist experts in luxury, exotic and high-value vehicles
Complex and technical assessments often involve vehicles and components that fall well outside standard motor claims. Luxury, exotic and high-value vehicles present unique challenges due to their construction methods, performance specifications, specialist materials and limited parts availability.
Our assessors bring deep technical knowledge and practical experience when assessing prestige and specialist vehicles. This includes understanding manufacturer-specific repair requirements, the implications of non-OEM repairs, and the impact that repair methodology can have on vehicle integrity, safety and value.
We work closely with insurers, repairers and specialist suppliers to ensure assessments reflect accurate repair pathways, genuine parts availability and realistic timeframes. This approach supports fair and defensible claim outcomes, while protecting both insurer interests and the long-term value of the insured asset.
Advanced technical loss adjusting services with professional processes
Technical and complex claims demand a higher level of analysis than standard loss assessments. Our process is underpinned by detailed inspection protocols, technical evaluation and evidence-based reporting to support informed decision-making.
Where required, we utilise advanced assessment tools and methodologies to accurately document damage, assess structural or mechanical complexity, and identify repair feasibility. This includes in-depth component analysis, technical documentation review and consultation with specialist repair networks.
Our structured approach ensures that complex claims are assessed consistently, transparently and in line with policy requirements. Detailed reporting provides insurers with clear insights into liability, repair options, cost considerations and potential risk exposures.
Experience across complex claims and specialist assets
AAMC has extensive experience managing complex claims involving high-value vehicles, specialist parts and technically challenging loss scenarios. These claims often involve multiple stakeholders, specialist repair processes or non-standard valuation considerations.
Our team regularly assesses claims requiring a high level of technical judgement, including situations where parts are scarce, repair standards are highly specific, or replacement costs must be carefully validated. We understand the importance of accuracy and clarity when outcomes carry significant financial or operational implications.
By applying a disciplined, technically informed approach, we help insurers progress complex claims efficiently while maintaining confidence in the assessment process and the final determination.
Why partner with us for Complex & Technical Assessing?
Triage for Quality
Each new appointment or claim we take on is triaged to ensure it is matched to the appropriate business area and assessment team.
Improved Efficiency
Reduce your CHE (claims-handling expense) by eliminating non-core assessments.
Simplify The Complex Claim
Our team helps you mitigate and gain better control over the complexities associated with technical claims.
Minimise Risk
By using us for complex claims, we can better report on exceptions and outliers, enabling you to minimise your risk.
Service-specific Case Study
We were engaged by one of our existing insurance clients after their customer, a unique, heavy commercial specialist vehicle had rolled over in Central Australia.